New to My Big Yellow Bus? Here are some things you might be looking for:

Is my student eligible for busing? Where is my student’s bus stop?

Our searchable help page can assist with any other questions you may have.

  1. Roles and Responsibilities
    1. STS Mission Statement
    2. Responsibilities of the Bus Company
    3. Responsibility of the Bus Driver
    4. Responsibilities of Parents-Guardians
    5. Responsibility of the School Principal and Designates
    6. Responsibility of Students Using Home to School Bus Services
    7. Responsibilities of STS
  2. Eligibility Guidelines
    1. Alternate Address
    2. Distance From school to Qualify for Transportation
    3. Joint Custody Transportation - Secondary Address for Students Attending an Elementary School
    4. Joint Custody Transportation - Secondary Address for Students Attending A Secondary School
    5. Primary Address
    6. Use of Vacant Seat
  3. Operating Guidelines
    1. Accessibility Standards for Customer Service
    2. Bus Arrival and Departure Windows
    3. Change in School Hours _Bell Times
    4. Cultural Exchange Students
    5. Duration of Bus Ride
    6. Hazard Designations
    7. Kindergarten Students and School Bus Stops
    8. Lost or Stolen Items on the Bus
    9. No Eating, Drinking on the Bus
    10. Run Sharing
    11. Selection of Bus Stop Locations
    12. Special Requests to Bus Driver or Bus Company
    13. Student Conduct Disciplinary Statement
    14. Temporary or Custom Transportation
    15. Transferring of Students Between Buses
    16. Travel to Bus Stop Distance
    17. Use of Public Transit Tickets
    18. Use of Video Cameras on School Purpose Vehicles
  4. Emergency Procedures
    1. Emergency Provision First Aid, Epinephrine _EPI PEN_ or CPR
    2. Inclement Weather Causing School Bus Delays and/or Cancellations
    3. Emergency School Closures Affecting School Bus Services
    4. Emergency Transportation
    5. Missing Student
    6. School Bus Accident Management
  5. Dispute Resolution
    1. Request for Review of Transportation Arrangements
  6. Accessible Transportation Services
    1. Accessible Student Transportation
    2. Individual Student Transportation Plans
    3. Respite Transportation
    4. Service Animals Allowed on School Purpose Vehicles
    5. Support Persons for Students
    6. Use of Safety Seats
  7. Administrative Procedures
    1. Purchasing Policy
    2. Reimbursement of Business Expenses _Travel and Other
    3. STS Privacy Policy
    4. Use of Social Media
    5. Website, Terms of Use
    6. Workplace Harassment Policy
    7. Workplace Violence Policy